Refund And Return Policy

Refund & Return Policy

Last Updated: July 12, 2026

At TryOne, every product is made to order through our trusted print-on-demand fulfillment partner. Please read our refund and return policy carefully before placing an order.

Returns

As all products are custom-made on demand, we do not accept returns or exchanges for:

Change of mind
Incorrect size selected by the customer
Color preference
Accidental orders

Please refer to the size chart before placing your order.

Damaged, Defective or Incorrect Items

If you receive a product that is:

Damaged during transit
Defective
Incorrect (wrong product, size, or design)

please contact us within 48 hours of delivery.

To process your request, please provide:

Your Order Number
Clear photos of the product
Photos of the packaging (if applicable)
A brief description of the issue

After verification, we will arrange a replacement or issue a refund where applicable.

Refunds

Refunds are only approved if:

The product is damaged or defective.
You receive the wrong item.
Your order is lost in transit and confirmed by the shipping partner.

Approved refunds will be processed to your original payment method within 5–7 business days after approval.

Order Cancellation

Orders can only be cancelled before they enter production.

Once production has started, cancellation requests cannot be accepted because every product is printed specifically for your order.

Non-Refundable Situations

Refunds or replacements will not be provided for:

Incorrect size selected by the customer
Incorrect shipping address provided
Minor color variations due to screen settings
Normal print placement variations within industry standards
Delivery delays caused by courier services, weather, or unforeseen circumstances